Frequently Asked Questions
Products
What fabric do you use?
We use Repreve for our swimwear, which is a material made from recycled plastic bottles. This eco-friendly material is not only sustainable but also buttery soft, quick drying and super high quality ensuring you feel comfortable and confident all day long.
Can I machine wash my bikini?
We recommend hand washing to ensure your swimwear stays in great condition for many summers to come. Not only is hand washing much more gentle, it helps preserve the fabric and colour, keeping your swimwear looking vibrant and new for longer. Simply use cold water and a gentle detergent, and avoid wringing or twisting the fabric.
Do not tumble dry!
Are the sunglasses polarised?
Yes, our sunglasses are polarised! This means they effectively reduce glare, providing you with clearer vision, enhanced comfort and protection from harmful sun rays. Our sunglasses are designed by us using high quality acetate and are made to last.
Sizing
Are the bikinis true to size?
Yes, our bikinis are true to size! We design our swimwear to fit comfortably and flatter a variety of body shapes. To ensure the best fit, we recommend checking our size guide before ordering. If you have any questions about sizing, feel free to reach out!
If I am between sizes, what size should I get?
If you find yourself between sizes, we recommend sizing up for a more comfortable fit. Our swimwear is designed to provide support and comfort, so going a size larger can help ensure you feel confident and at ease while wearing it. If you have any further questions about sizing, don’t hesitate to reach out!
What style suits bigger busts?
For bigger busts, we recommend styles that offer more support, such as our underwire designs or wide strap tops. All of our swimwear tops feature adjustable straps and tie up backs, allowing you to size according to your cup and customise the fit to your comfort. This ensures you get the support you need while still looking and feeling your best!
Shipping, Returns & Exchanges
Do you ship worldwide?
Yes, we do ship worldwide! However, please note that we are based in Western Australia, so international shipping can take up to 3 weeks for delivery, depending on your location.
Can I return my order for an exchange or refund?
Yes, we accept returns within 14 days of receiving your order! Please note that sale items are final sale, and we do not offer exchanges or refunds on those. To ensure a smooth return process, your items must meet our return conditions. Please see the return requirements here.
What is the process for returns?
If you would like to return your order for a refund or exchange, please email us at hello@sevenseasswim.com
Once we receive your return, we will issue a refund or send out the exchange if your order meets the required conditions.
Do you refund the shipping fee?
Unfortunately, we do not refund the shipping fee for returned items. The shipping cost is non-refundable, but we’re here to assist you with the return process. If you have any further questions, feel free to ask!
Have another question?
Please do not hesitate to reach out!